Terms and conditions

**Processing times**

The time I need to prepare an order for shipping varies. Pre-made painting usually take 1-5 days. Custom paintings take longer, depending on size, subject and style. For details, please send me a message at thedoodlingdutchie [at] gmail.com or enter your contact details in the form on the "Contact" page.

**Delivery times**

Delivery times are completely dependend of your country and postal service, I am not responsible for any delays.

**Customs and import taxes**

Buyers are responsible for any customs and import taxes that may apply. I`m not responsible for delays due to customs or any import taxes.

**Returns and exchanges**

I gladly accept returns and exchanges.
Contact me at thedoodlingdutchie [at] gmail.com or via the contact form within: 14 days of delivery
Ship items back within: 30 days of delivery

I don`t accept cancellations. Any payment made in advance (in case of custom orders) will not be refunded. But please contact me if you have any problems with your order, I will do my best to help you.

Custom orders can`tbe returned or exchanged.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

**Privacy policy**

See Privacy policy.

Dutch law applies.

Last updated: 03-06-2018

(Download the Terms and Conditions as a PDF document.)
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